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Frequently Asked Questions / Info

 

Shipping Policy

 

I offer domestic shipping through USPS and international shipping through FedEx UPS depending on efficiency. all packages are packaged professionally.

 

 

Is the shipment insured?

Yes, they are insured for the purchase price.

 

 

How long does it take?

Depending on medium, size, and time of year, the shipping should range between 1-2 weeks.

 

 

Returns/Exchanges/Refunds Policy 

customer satisfaction is of course highly important to you and me.  However, because these are custom printed, framed and original pieces,  and i’m working with 3rd party vendors, unfortunately I cannot accept returns. However I will thoroughly work through the print process with you to ensure  that the print and framing that you choose is the one one you’ll be happy with.

 

Artwork Quality

Only high quality Oils, acrylic paints and mediums are used for all original artworks. Top quality canvas and stretchers are used for both original artworks and canvas prints. Archival inks and quality paper and materials used for all prints.

 

 

Are your originals for sale?

Yes,  from time to time i identify originals in my collection available for sale. However  If you discover a piece, on any of my platforms, please contact me and i would be pleased to work something out.

 

 

 

How can I keep up with your new work?

 

Subscribing to my list and following along via my Instagram which is updated almost daily.  Also, check me out on Facebook, Twitter, and Spotify

 

Contact Us

mado@madosmith.com

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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